Shipping policy

Shipping Policy (Worldwide)

Last updated: December 17, 2025

Shipping Coverage

EarFy ships worldwide, including North America, Europe, Latin America, Asia, Oceania, and other international destinations, subject to carrier availability and local regulations.

Order Processing Time

All orders are processed within up to 3 business days after payment confirmation.

Please note:

  • Processing time refers to order verification, quality checks, and packaging.

  • Orders placed on weekends or holidays will be processed the next business day.

  • Processing times may be extended during high-demand periods or due to circumstances beyond our control.

Estimated Delivery Time

After processing, estimated delivery time is up to 9 business days, depending on destination and carrier performance.

Total estimated delivery time:
Up to 12 business days (3 days processing + 9 days shipping)

Delivery times are estimates only and are not guaranteed.

Shipping Costs

Shipping costs are calculated and displayed at checkout unless otherwise stated.

International Shipping, Customs & Duties

For international orders:

  • Customers are fully responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country.

  • These charges are not included in the product price or shipping cost unless explicitly stated.

  • EarFy has no control over customs processing times or fees and is not responsible for delays caused by customs clearance.

Incorrect Address & Failed Delivery

Customers are responsible for providing accurate and complete shipping information.

If an order is returned due to:

  • Incorrect or incomplete address

  • Failure to collect the package

  • Refusal of delivery

The customer will be responsible for any reshipping fees. Refunds may be issued minus shipping costs, if applicable.

Lost, Delayed, or Stolen Packages

Once an order has been handed over to the carrier, risk of loss passes to the customer.

EarFy is not responsible for:

  • Delays caused by carriers

  • Customs inspections

  • Weather conditions

  • Force majeure events

  • Packages marked as "delivered" by the carrier but not received

However, we will make reasonable efforts to assist you in contacting the carrier when possible.

Tracking Information

Tracking information will be provided once the order has shipped. Tracking updates may take 24–72 hours to appear.

Split Shipments

Orders containing multiple items may be shipped separately. This does not affect the total shipping cost.

Shipping Restrictions

We currently do not ship to P.O. Boxes, APO/FPO addresses, or locations restricted by carriers or international regulations.

Returns Related to Shipping

Returns are subject to our Refund Policy:
👉 https://buyearfy.com/policies/refund-policy

Shipping costs (including international return shipping) are non-refundable, unless required by law.

Force Majeure

EarFy shall not be liable for shipping delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, strikes, pandemics, governmental actions, or carrier disruptions.

Policy Changes

We reserve the right to update this Shipping Policy at any time. Changes will be effective upon posting.

Contact Us

For any shipping-related questions, please contact us:

📧 contact@buyearfy.com
🌐 https://buyearfy.com/contact
📍 2711 N Haskell Ave. #2500, Dallas, TX 75204, United States.