Contact information
Contact Information
Last updated: December 17, 2025
Customer Support
If you have any questions regarding orders, shipping, returns, refunds, or general inquiries, our customer support team is available to assist you.
We aim to respond to all inquiries within 24–48 business hours, excluding weekends and holidays.
How to Contact Us
Email Support
Email is the primary and preferred method of communication for all customer service requests.
Contact Form
You may also reach us through our official contact form:
🌐 https://buyearfy.com/contact
Please ensure that all required fields are completed accurately to avoid delays in our response.
Business Address
📍 EarFy
2711 N Haskell Ave. #2500
Dallas, TX 75204
United States
This address is used for administrative and correspondence purposes only and may not be a retail or return location unless explicitly stated in our Return & Refund Policy.
Order-Related Inquiries
When contacting us regarding an order, please include:
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Order number
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Full name used at checkout
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Email address used for the purchase
Providing this information will help us assist you more efficiently.
Support Availability
Support is provided in English. Customer service operates on business days only. Response times may be extended during high-volume periods or holidays.
Limitations of Support
EarFy does not provide support via phone calls, social media direct messages, or messaging apps unless explicitly stated. All official communications must be conducted through the contact methods listed above.
Policy Updates
We reserve the right to update this Contact Information at any time. Changes will be effective immediately upon posting on this website.